Please read with understanding before using our services Introduction Introduction Dear Customer, We are pleased that you are interested in data protection. We would like to give you an easily understandable overview of our data protection process. Our goal is to provide you with an amazing and protected customer experience that also means that you can always trust us, that we are always transparent and honest to you. Your trust in our product is the reason why we can provide you with an amazing customer experience. We would like to thank you for this cooperation. WHO WE ARE WHO WE ARE We are HUNGERSTATION LLC. with registration number: 1010443133, you can always contact us via the following ways: Via e-mail: Help@hungerstation.com Address: HUNGERSTATION LLC. Building # 6973, Unit # 1 King Abdulaziz Rd Al Yasmin, Riyadh 13326 - 2450 Kingdom of Saudi Arabia While visiting our website, registering or placing orders, you agree to this privacy policy. As data controllers, we determine how we process your personal data, for what purposes and by what means. While we are required by law to provide you with all of the following information, we do so primarily out of the belief that a partnership should always be honest. As data controllers, we are responsible that all our processing activities are in accordance with legal requirements. If you have any questions about data protection at Hungerstation, you can contact our data protection team at any time by sending an email to data.protection@hungerstation.com. We will continue to be your point of contact if you have any questions about data protection. RIGHT OF MODIFICATION RIGHT OF MODIFICATION We reserve the right to update this privacy policy in compliance with the statutory provisions. We will inform you of any significant changes, such as changes of purpose or new purposes of processing. In this case, we will not process your personal data unless having your consent on the modifications. PRIVACY IS YOUR RIGHT AND YOU HAVE THE CHOICE PRIVACY IS YOUR RIGHT AND YOU HAVE THE CHOICE As a customer you have the choice which information you would like to share with us. Of course we need some information for the fulfillment of our contract. However, this does not always require all the data which you can make available to us. Data processing We use required personal data only so we can serve you which is mandatory for us to be able to deliver to you. Without your consent on using your data you will not be able to use our services. YOU CAN ALSO MAKE USE OF THE FOLLOWING RIGHTS AT ANY TIME Right to review privacy policy You have the right to view and consent the personal data privacy policy before processing your personal data. Right to access You have the right to be informed which data we store and process about you. Right to rectification If you notice that stored data is incorrect, you can correct your data directly in your profile. Right to erasure You can ask us at any time to delete the data we have stored about you and then your account will be deactivated. Right to data portability You can ask us to transmit the data stored about you in a machine-readable format to you. In this context, we will make the data available to you in electronic format. Right of complaint If you believe that we have done something wrong with your personal data or your rights, you can raise a complaint at any time by sending an email to data.protection@hungerstation.com . WHAT DATA WE PROCESS WHAT DATA WE PROCESS We process your personal data only in accordance with the strict legal requirements. We pay particular attention to the fact that all principles for the processing of personal data are taken into account. Hungerstation pays great attention to transparency. Therefore, we only process your data if this is lawful and you can reasonably expect it to be processed. If, in the course of our evaluation, we come to the conclusion that the processing cannot reasonably be expected, we will only carry out the processing with your express consent. In the following description of our processing activities, we refer in each case to categories of personal data. A category includes several personal data, which are usually processed together for the purposes. Personal data is information that can identify you or even make you identifiable. We generally process the following categories of personal data for the following reasons: Contact Information Name, Cell Phone number, email address, your ID from any social media (if applicable). Reason: If you contact us, we collect this data because we need to know who we are talking to and what we have been talking about so that we can help you with your reason for contacting us. This also applies if you leave comments on social media on our fan pages. We do not combine this data with your profile data on our platform, but we can still identify you by your social media ID. Location data Addresses, City, Country, Longitude, Latitude Reason: We need these data to be able to deliver your orders. We create the longitude and latitude automatically in order to be able to process your delivery address in our other linked systems, such as our Rider app, and to display your address to our riders or riders of restaurants. Profile data (master data) Name, email address, Cell phone number, delivery addresses, Date of Birthday. Reason: This data is your master data, which we absolutely need for our services. Without a cell phone number, you cannot create a profile. Together with your name, e-mail and delivery addresses, this is your master data. Device information and access data Device ID, device identification, operating system & corresponding version, device location, time of access, configuration settings, information on Internet connection (IP address). Reason: With each access this information is stored by us for technical reasons. We also use parts of this information to detect suspicious behavior at an early stage and to avert damage. Order information Order history, selected restaurants, invoices, order ID, rating on orders, information on payment method, delivery address, successful orders and cancelled orders.